About Our History

Family-Owned And Operated Since 1969

Eastside Insulation was founded in 2008 to address a growing need for retrofitted insulation in the Seattle area. The company is an offshoot of Eastside Exterminators, which began in 1969 as a one-man operation by Ralph James Townsend, Jr. Jim took everything his father taught him about pest control to start his own pest control business.

Ralph Sr., Jim’s father, was a pioneer in the pest control industry from the early 1940’s. He was one of the first three people in the state of Washington issued a pest control license. He was also a pioneer of the industry, helping form the Washington State Pest Control Association (WSPCA), today known as the Washington State Pest Management Association (WSPMA). We are proud members of this association to educate ourselves on all aspects of our industry.

We take great pride in the health and safety of our employees, customers and our environment. We are members of several national associations that help keep us up to date on the newest technologies, from the best equipment to the latest application methods in the pest and insulation worlds.

Jim retired in 2000 and passed on his years of pest control knowledge and expertise to his daughter, Deanna Townsend. Deanna began working with Eastside Exterminators in 1988 and has put in time in every department of the company, from inspecting homes, running and managing route technicians, and customer service to the inside operations of the company. She and her business partner, Alex Altizer, took over the company in 2000 when there were 12 employees, and have continuously grown the company since to 80 employees and counting.

Expanding Eastside

In 2008 Deanna and Alex opened a new division of Eastside Exterminators, with a full service insulation company called Eastside Insulation. They have become members of the Washington Weatherization Association (WWA) and the National Spray Polyurethane Foam Association (SPFA) to keep pace with all the newest technologies and materials in the industry.

This experience lets us help our customers understand the science behind their homes. It allows us to teach and educate our customers so they can enjoy cool summers and warm winters, with no pests or leaky insulation ruining things. This wealth of experience saves customers money and protects the environment.

We are a Family here at Eastside, literally — from Husbands and Wives, Mothers and Sons, Brothers and Sisters, to Aunts, Uncles, Nieces and Nephews all working together under one roof. We have been through the good, the bad, and the ugly, but at the end of the day, we are Family! We take pride in our family and our culture here at Eastside. Our company motto —“Our Family Protecting Families Since 1969” — means exactly that. We treat you like you’re a part of our family — the Eastside family!