Meet Our Team — Management
Alex Altizer — CEO
I grew up in Kirkland, and currently live in Bothell. I have a daughter who lives in California and a son who lives with me. My girlfriend and I have 3 dogs, a cat and 12 pet fish. In my personal time, I enjoy taking our boat out into the Puget Sound, motorcycling, mountain biking on the trails and sitting out on the deck relaxing at night looking at the stars. However, what I want to see myself accomplish is to travel around the United States, Europe and Asia on my motorcycle. I started at Eastside in June of 2000 as a mentorship program to buy the business from the founder Ralph Townsend. In May of 2007, we took over ownership.
My favorite part of my job is seeing our team grow. From learning new things and being able to implement them to a customer and to see our employees enjoy their personal time with their families and have a good life/work balance. I look forward to the journey and am grateful for all the people who have gotten Eastside to the point we are at right now.
Deanna Townsend — President
I’m a Northwest native, born and raised in Washington. I’ve been with Eastside Exterminators since 1988. My education is from the great “school of hard knocks.” I absolutely love my job; I enjoy all the hard-working, passionate people I get to work with every day. Dear to my heart is our rodent program – it’s been all blood, sweat and tears in the making. I believe in one thing: solve the customer’s problem! What do I do in my off time? I love anything outdoors, from golfing, camping and hiking to traveling the United States and different vacation destinations.
Sharon Roebuck — Operations Manager
I moved to Seattle from my hometown of Denver, Colorado, five years ago. I quickly fell in love the beauty of the Pacific Northwest and I am now proud to call it my home. My education includes Early Childhood Education and Business Administration. I have enjoyed a long career in Business Management, including owning and running my own business. I also served on several non-profit boards that allowed me to contribute to the community I lived in.
Eastside Exterminators has afforded me the opportunity to see a different side of Pest Control that focuses on complete home protection and customer-centered services. Every day is exciting at Eastside, working with our team of passionate people that I consider family. When I am not at Eastside, in the summer you will find me anywhere near the water. I enjoy Lake Washington and all of the beautiful rivers that we are so fortunate to have here. In the winter I enjoy bowling in a company league, visiting Leavenworth for both Oktoberfest and Christmas festivities. I believe in making every day count and appreciate working for a company that cares about family, both our customers and employees alike. I believe in our motto: “Our family protecting families since 1969.”
Meet Our Team — Customer Service
Dany Ramos — Insulation Manager
I was born in El Salvador and came to the US in 2001 to live with my dad for the first time after 12 years of being apart. I love spending time with my family, especially my six-year-old daughter, and I especially enjoy teaching her Spanish songs. This job is great because it gives me the opportunity to help lead a very hard working team, of which I am very proud. My favorite sport is soccer and I also enjoy motor sports. My current mission is to bring my mom to the US and once done I will be able to say I’m complete in having my daughter, wife, dad and my mom very close to me. They are my life.
Paul VanDeWalker — Outside Sales Manager
Whether it’s a sunrise hike or a jog in the rain, waking up early is vital to jump-starting my day. I live to create memories with my best friend and wife Emily, and our puppy Oscar. Frequent road trips provide an opportunity for quality time together outside of our comfort zone, while experiencing all that the northwest has to offer. At Eastside, I’m part of an organization which is fueled by passion. I’m privileged to lead our team and thankful for the platform I’ve been given to serve our customers. I hope that my ideas change how people see reality, and that I create enough value so that the world is a better place because I lived.
Tracy Brodie — Call Center Manager
I have been at Eastside since March 2018 and have worked in customer service my entire career. My background is in the cosmetics industry and call center management. I grew up in Kirkland and still live there! My hobbies revolve around my kid, our community and my friends and family! I love working at Eastside because of the local, family owned feeling we all truly have. “Our Family Protecting Families” really does define who we are!
Shelby Christensen — Inside Sales Manager
I became employed with Eastside Exterminators back in February 2015, and I positively love working for this company! The sense of community among our team here is what really makes my job enjoyable. Outside of the office, you’ll find me spending quality time with my husband and daughter, getting a new tattoo, drinking lots of coffee, and spending time in the sun (what little we get, anyway).
Vicki Cornell — Scheduling Manager
I was born in the Big Sky State of Montana. My family and I moved to Spokane when I was in sixth grade, when my father took a job with Boeing. I began working as a dental assistant after school and during the summer to help support my parents and two younger sisters, and my plans for college were put on hold. Several years later, after my daughter was born, I started my own business as a licensed day care provider. That is where I met Alex and Deanna — when they enrolled their children in my daycare!
I enjoy the customer service aspect of my job the most. The great people I work with and for make my job even more enjoyable. Someday I would love to go to Egypt and visit the pyramids. This was my Mom’s dream that she was never able to attain. During my time away from work I enjoy spending time with family and friends. I also love watching classic black and white movies—I believe I was born in the wrong era!
Cyndi Smith — Marketing Manager
I started with Eastside Exterminators in February 2018 as the head of a great, new marketing team. My professional background includes web development and marketing leadership for a variety of industries around the western U.S., including higher education, ski resorts, automotive, travel/destination resorts, entertainment rock concert lighting, luxury electronics and more. Originally from Texas, my husband, daughter and I have lived in Colorado, Southern California, Northern California, and now beautiful Sammamish! We moved to the Seattle area so my husband could take his dream job with Microsoft. I love golf, sailing, skiing, horses, dogs, cooking, writing, all things outdoors (except bugs), dangerously addictive video games and anything remotely techy or nerdy. I absolutely love the people of Eastside Exterminators and am honored to have been given the opportunity to make a difference for our company and our customers.